Privacy Policy

INTRODUCTION ‍

At Abstra ("Abstra," "we," "our," or "us"), we are committed to protecting the privacy of those who use our Services, including the Editor, Cloud, and Player components ("Services"). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your information. Our goal is to ensure clarity about the information we collect and how it is used, stored, retained, shared, and the rights you have over your data.

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INFORMATION COLLECTION‍

Through our Services, we collect various types of information:

1. Editor:

• Usage data such as actions performed (e.g., "loaded list of forms," "opened Workflow Editor"). This information is linked to a unique device identifier and is not anonymized.
• Modifications to the content within the abstra.json file.
  Note: While we do not collect .py file content directly through the Editor, all generated code and configuration artifacts are sent to us and stored unencrypted upon deployment.

2. Cloud

• Backend logs generated during program execution.
• Audit logs detailing actions taken, aimed at enhancing security and accountability.
• The email address provided by users for account registration.
• User-specific application settings.

3. Player:  

• Records of page views and user interactions.

4. Third-Party Services:

• Data collected via Hotjar, including IP address, device screen size, type, browser type, geographic location (country level), and chosen language for website display. Hotjar's Privacy Policy provides more details.
• Data collected via Sentry for error tracking, which is crucial for maintaining service reliability and performance. Sentry's data practices are outlined in their Privacy Policy.

DATA USE, STORAGE AND RETENTION

Our primary goal in collecting data is to provide a seamless, efficient, and personalized experience while using our Services. Data is stored on secured servers, with retention periods strictly adhering to legal requirements and operational necessity.

DATA ACCESS MANAGEMENT

The data collected by Abstra is accessible by you and those within your organization. Users with the appropriate credentials can manage their organization's profile and consolidate applications under their organizational account. Our internal teams may also access collected data for purposes of operation, debugging, and product enhancement. We strictly limit access to your data among our team members to what is absolutely necessary for performing these tasks.An exception is made for environment variables. These are encrypted, and access to them by our team occurs only upon explicit request from a member of your organization for support or troubleshooting purposes.‍

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DATA SHARING AND DISCLOSURE

We do not sell your personal data to third parties. Information may be shared with third-party service providers to the extent necessary for them to perform services on our behalf, under confidentiality agreements. We may also disclose your information if required by law, to protect our rights, or in the event of a merger or acquisition.

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YOUR PRIVACY RIGHTS

In accordance with applicable law, you may have the right to request access to and receive information about the personal information we maintain about you, to update and correct inaccuracies in your personal information, and to have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. To exercise these rights, please contact us through the channels specified in the "Contact Us" section.

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COMMITMENT TO PRIVACY

Abstra is dedicated to maintaining the trust and confidence of our users. We invite users to contact us with questions or concerns regarding our privacy practices. Your use of our Services constitutes your acceptance of the practices described in this Privacy Policy.

We reserve the right to modify this policy at any time. Continued use of our Services following notice of such changes will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of those changes.

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CONTACT US

For more information about our privacy practices, or if you have questions or concerns, please contact us via help@abstra.app.